TT Marketing — Privacy Policy

Last updated: 27 August 2026

1. About this Privacy Policy

TT Marketing ("TT Marketing", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you:

  • visit or use ttmarketing.com.au;

  • contact us;

  • request information, a proposal, quotation or consultation;

  • engage us for marketing, consultancy, advertising, website or related services;

  • subscribe to marketing communications;

  • interact with us through social media or other digital channels; or

  • otherwise provide personal information to us.

We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where those laws apply to us.

This Privacy Policy should be read together with our Terms & Conditions.

2. Who We Are

TT Marketing is an Australian marketing consultancy and agency providing services including marketing strategy, branding, social media, lead generation, search marketing, digital advertising, website development and related consultancy services.

Business name: TT Marketing
Legal entity: [TT Marketing Pty Ltd
ABN: ABN 16 436 003 446
Website: ttmarketing.com.au
Email: enquiries@ttmarketing.com.au

For privacy enquiries, please contact us using the details above.

3. What Personal Information We Collect

Depending on how you interact with us, we may collect:

Contact information

This may include your:

  • name;

  • business name;

  • email address;

  • telephone number;

  • postal or business address;

  • job title or position; and

  • other contact details.

Business and client information

If you engage us, we may collect information relating to your business, including:

  • business objectives;

  • marketing requirements;

  • advertising information;

  • website information;

  • customer or audience information;

  • campaign information;

  • social media account information;

  • advertising account information;

  • analytics information;

  • brand assets;

  • website access credentials or permissions where required to perform services; and

  • other information you provide to us.

Payment and billing information

We may collect information required for invoicing and payment administration.

Where payment is processed through a third-party payment provider, that provider may collect and process payment information under its own privacy policy and terms.

We generally do not need to store complete credit or debit card details.

Website and technical information

When you visit our website, we or our service providers may collect information such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • referring website;

  • pages visited;

  • approximate geographic information;

  • time and date of visits;

  • website interactions;

  • advertising and campaign information; and

  • other technical or usage information.

Cookies and similar technologies

We may use cookies, pixels, tags, analytics tools and similar technologies to:

  • operate our website;

  • remember preferences;

  • understand website traffic;

  • measure advertising performance;

  • improve website functionality;

  • understand how visitors interact with our website; and

  • support marketing and remarketing activities where permitted.

These technologies may include services such as Google Analytics, Google Ads, Meta technologies and other advertising, analytics or website providers.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Collect Personal Information

We may collect personal information:

  • directly from you;

  • when you complete a website enquiry form;

  • when you email, telephone or otherwise contact us;

  • when you request a proposal or consultation;

  • when you engage our services;

  • when you communicate with us during a project;

  • through our website;

  • through social media platforms;

  • through analytics and advertising technologies;

  • from publicly available business sources;

  • from third-party service providers; and

  • from our clients where necessary to provide contracted services.

Where reasonably practicable, we will collect personal information directly from you.

5. Why We Collect Personal Information

We may collect and use personal information for purposes including:

  • responding to enquiries;

  • providing quotations and proposals;

  • delivering marketing and consultancy services;

  • communicating with clients;

  • managing client relationships;

  • administering accounts and invoices;

  • processing payments;

  • developing and managing websites;

  • managing advertising campaigns;

  • managing social media accounts;

  • conducting analytics and reporting;

  • improving our services and website;

  • maintaining business records;

  • preventing fraud, misuse or security incidents;

  • complying with legal obligations;

  • resolving disputes;

  • sending marketing communications where permitted; and

  • other purposes reasonably related to the operation of our business.

We will not generally use personal information for a materially unrelated purpose unless permitted or required by law or with appropriate consent.

6. Direct Marketing

We may use personal information to send you information about TT Marketing's services, offers, updates, resources and other marketing communications where permitted by law.

Where required, we will obtain appropriate consent before sending commercial electronic messages.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided or by contacting us.

Australian commercial electronic marketing is subject to the Spam Act 2003, including requirements relating to consent, sender identification and unsubscribe facilities.

We may retain appropriate records of marketing consent and unsubscribe requests.

7. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to operate our business or provide our services.

Depending on the circumstances, recipients may include:

  • website hosting providers;

  • domain and technology providers;

  • analytics providers;

  • advertising platforms;

  • social media platforms;

  • email and communication providers;

  • CRM providers;

  • cloud storage providers;

  • payment providers;

  • accounting and invoicing providers;

  • website development providers;

  • freelance contractors and subcontractors;

  • professional advisers;

  • legal or regulatory authorities; and

  • other service providers engaged to assist us.

Where we engage third parties to provide services, we seek to use providers that we consider appropriate for the relevant purpose.

8. Third-Party Platforms

Our services may involve third-party platforms including, but not limited to:

  • Google;

  • Meta;

  • Microsoft;

  • Canva;

  • Shopify;

  • WordPress;

  • website hosting providers;

  • email providers;

  • CRM platforms;

  • analytics platforms;

  • advertising platforms; and

  • other software and technology providers.

Those providers may collect, process or store information in accordance with their own terms and privacy policies.

Where TT Marketing manages advertising or analytics accounts for a client, information may be processed by the relevant advertising or technology provider independently of TT Marketing.

TT Marketing does not control the privacy practices of third-party platforms.

9. Overseas Disclosure and Storage

Some of the technology and service providers we use may store or process information outside Australia.

Depending on the services used, personal information may potentially be processed in countries including the United States and other countries in which our technology providers operate.

Where required by applicable privacy laws, we will take reasonable steps concerning overseas disclosures and service providers.

You acknowledge that the use of international technology platforms may involve information being transferred or stored outside Australia.

10. Client Data and Third-Party Information

Clients may provide TT Marketing with information relating to their customers, leads, employees, suppliers or other individuals.

Where a client provides personal information to TT Marketing, the client is responsible for ensuring that it has the appropriate authority, consent or lawful basis to provide that information and instruct TT Marketing to process it.

Clients must not provide TT Marketing with sensitive personal information unless:

  1. it is reasonably necessary for the services;

  2. the client is legally entitled to provide it; and

  3. TT Marketing has agreed to receive and process it.

Unless specifically agreed in writing, clients should not provide TT Marketing with unnecessary health information, financial information, identity documents, passwords or other highly sensitive information.

11. Security

We take reasonable steps to protect personal information from:

  • misuse;

  • interference;

  • loss;

  • unauthorised access;

  • modification; and

  • unauthorised disclosure.

Security measures may include appropriate access controls, passwords, authentication, secure software platforms, restricted permissions and other reasonable technical and organisational safeguards.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

You acknowledge that providing information electronically involves inherent security risks.

12. Data Breaches

If we become aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable Australian privacy laws.

Where required by law, we will comply with the Notifiable Data Breaches scheme, including notification requirements.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, legitimate business purposes, legal obligations, dispute resolution, record keeping and enforcement of agreements.

When information is no longer reasonably required, we may securely delete, destroy or de-identify it, subject to legal and business record-keeping requirements.

14. Access and Correction

You may request access to personal information we hold about you and request that inaccurate, incomplete or outdated information be corrected.

We may need to verify your identity before processing an access or correction request.

In some circumstances, applicable law may permit or require us to refuse access or correction.

15. Privacy Complaints

If you believe TT Marketing has mishandled your personal information, please contact us first.

We will review your complaint and seek to respond within a reasonable period.

Privacy contact:
enquiries@ttmarketing.com.au

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

16. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

17. Children's Privacy

Our services are primarily directed towards businesses and adults.

We do not knowingly seek to collect personal information from children unless reasonably necessary for a specific client engagement and appropriately authorised.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.

The updated version will be published on our website with an updated "Last updated" date.

19. Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, please contact:

TT Marketing
Email: enquiries@ttmarketing.com.au
Website: ttmarketing.com.au